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Logging in to Your Account

When you first create an account or change your mobile device or computer, you must log in to DefectWise.

For the login method, you must select the method you used to register your account originally (via email, sign in with Google or Apple Sign in).


Sign In With Google

If you used Sign in with Google, you must select the same account you used originally.

Click the Sign in With Google button the on login screen and you will be presented with the ‘Choose Accounts’ page from Google:

Select the Google account you used and the login will run. If the login succeeds, the home page will begin to load.


Sign In With Apple

If you use Apple Sign In, you must use the same Apple ID to sign in.

Click the Sign in With Apple button and you will be presented with the Apple ID sign-in page.

Enter your Apple ID and password (or fingerprint if enabled) and the login will run. 

If the login succeeds, the home page will begin to load.


Sign In With Email

To log in with your email and password:

  1. Enter your email address and click Sign in with Email. 
  2. Enter your password and click login.  

If the login succeeds, the home page will begin to load. 

If the login does not work an error message will display with the reason(s).

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